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Live service area


A live service area was an area where people were able to claim universal credit ( before January 1 2018) if they lived in that area. Things have now changed and people are now required to live in a full digital service are to be able to claim universal credit. A live service area was also known as a “gateway area”.
However, you will now not be able make a new claim for Universal Credit if you live in a live service area. You will only be able to make a claim for Universal Credit if you live in a full digital service area.

You can continue to receive Universal Credit if you are already receiving it and living in a live service area.

All areas will eventually become full digital service areas.

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Live service area
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